Customer Specialist Team
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Recent activity by Customer Specialist Team-
Connect your wallet and register an account
Once the App is configured, follow this tutorial to configure your CoinEx Vault account on the web side. Step 1: Visit the official website Visit the official website https://vault.coinex.com on ...
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Broadcast the request
Broadcast is the process of propagating a transaction through the blockchain network. After a transaction is submitted to the blockchain, the node verifies the validity of the transaction and forwa...
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Modify multi-sig mode
Multi-signature mode is presented as “m/n”, meaning that there are n members who jointly manage the asset, and as long as at least m of them sign the request, it allows the requested transaction. ...
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Add/remove group members
The group administrator has permission to add and remove group members. Step 1: Click “More - Group Management” after entering the group. Step 2: Manage members.● Add Members: Find “ Member Info”, ...
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Reset your security password
A security password protects your wallet with encryption. It is required for security verification when using CoinEx Vault to unlock the App, import wallets, transfer money, stake assets, sign and ...
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Choose your language
Step 1: Open the App and choose “Me - Preferences Settings”. Step 2: Click on “Language”. Step 3: Choose a language as needed.
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Switch to another wallet
Step 1: Click the “Switch” button on the top right of the asset card, or click “Me - Wallet Management” to access the wallet list page. Step 2: Choose the wallet you need to use.
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Hard Fork vs. Soft Fork
In blockchain networks, a fork refers to a situation where changes to the underlying protocol rules cause the blockchain to split into different paths. These changes are typically proposed by devel...
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Crypto Wallet
A cryptocurrency wallet is a tool for storing and managing digital assets, containing a public key (receiving address) and a private key (control over funds). Wallets don’t store coins directly but...
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Interact with DApps via multi-sig wallet
Step 1: Go to the homepage of a group, click “More - Contract Interaction”. Step 2: Select the network to connect to the DApp. Step 3: Connect your wallet. Click “Scan” to connect by scanning the...