Customer Specialist Team

The sidebar on the CoinEx Vault homepage displays a list of personal wallets and group wallets for quick access and management. The following tutorial will show you how to manage the group wallet l...

Step 1: Go to the “More - Wallet Settings” from your personal wallet homepage. Step 2: Click the “Change Email” button. Step 3: Enter the new email address and email verification code, and click ...

Step 1: Enter the homepage of the group, select “More--Message Signature”. Step 2: Select the network to which the address to be signed belongs. Step 3: Fill in the message and request descriptio...

CoinEx Vault also provides individual users with a secure personal cryptocurrency wallet, supporting multi-chain asset storage and management. It employs a cold-hot isolation architecture (combinin...

Multiple signature (Multi-sig) is a security mechanism that requires multiple private keys to jointly authorize a transaction. By distributing control, it significantly enhances fund security, maki...

A public key is derived from a private key through mathematical algorithms, serving as a shareable address to receive cryptocurrency. Functioning like a bank account number, it allows others to sen...

A private key is a cryptographically generated secret string, representing ultimate control over cryptocurrency assets. Possession of a private key enables full authority to transfer funds or sign ...

Ethereum is an open-source blockchain platform that supports smart contracts and decentralized applications. Unlike Bitcoin, Ethereum is not just for ETH transactions but also provides a programmab...

A mining pool is a network platform where cryptocurrency miners combine their computing power to increase the chances of earning block rewards, which are then distributed proportionally based on in...

A full node refers to a device or program that downloads and stores the entire blockchain data, independently verifying all transactions and blocks, and supports new nodes in data synchronization t...